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Facilities Manager II, Miami

ICON is seeking a Facilities Manager II to oversee the daily operations, maintenance, and workplace experience for our Miami facilities. In this role, you will ensure that ICON spaces are safe, functional, and welcoming for employees, guests, and partners. You will lead contractor management, coordinate building operations, and support cross-functional teams to keep our workspaces running smoothly. This role is based in Miami, FL, and will report to the Director of Facilities Infrastructure.

RESPONSIBILITIES:

• Manage facilities contractors to ensure facilities are safe, secure, and comfortable for ICON teams, candidates and visitors. 
• Collaborate with the facilities team to optimize ICON team and guest experience in ICON buildings.
• Ensure seamless takeover and occupancy of new workspaces.
• Lead setup of critical facilities equipment and develop contractor relationships for routine maintenance.
• Act as first point of contact with Landlords on daily issues that arise and act as lead for planning facilities work.
• Support the EHS team in Physical Security operations including accountability for CCTV, access controls, intrusion alarms, etc.
• Ensure all ICON buildings, offices, and workspaces have effective maintenance support.
• Oversee stocking and ordering of all necessary workplace supplies. 
• Ensure that visitors are greeted in a prompt and welcoming manner and directed to the appropriate meeting space. 
• Maintain a clean and organized office space. 
• Communicate workplace related reminders to employees on an as needed basis. 
• Support the People, Safety and IT teams as an on-site resource in the Miami office.
• Execute on email and calendar management tasks including scheduling meetings, booking conference space, and coordinating external site visits. 
• Serve as backup for warehousing staff in receiving inventory. 

MINIMUM QUALIFICATIONS:

• 5+ years of experience in Facilities management, and 5+ years working as a Facility Manager.
• Customer service oriented with demonstrated focus on improving the client experience.
• Ability to handle sensitive information with a  high degree of discretion.
• Strong communication skills (both written and oral) to ensure the  highest quality communication with the team.
• Foundational knowledge of building infrastructure systems and associated equipment, energy and sustainability, and security programs and systems. 
• Self-starter and the ability to make sound management and technical decisions.
• A proven track record of organization and administrative proficiency.
• The ability to identify, analyze and execute on administrative needs.
• Proficient computer skills in all Microsoft Office applications and in accounting cost management software.

PREFERRED SKILLS AND EXPERIENCE:

• Facility Management certificate a plus.
• Experience in a start-up environment.