INFORMATION WE COLLECT.
We collect information about you in the following ways:
Directly from you when you provide it to us, such as when you register for an account, sign up to receive communications from us, join our waitlist, or contact us by phone, email, or otherwise.
Automatically when you interact with our website and emails.
From other sources, including, for example, our affiliates, business partners, service providers, and other third parties, or from publicly available sources.
The table below has examples of the type of information that we collect in a variety of contexts and how we use that information.
Types of Data
Primary Purpose for Collection
We collect your name and contact information when you create an account. We also collect information relating to the actions that you perform while logged into your account.
To provide account-related functionalities to our users.
We collect the name and contact information of our customers and their employees/agents with whom we may interact.
To contact our customers and communicate concerning normal business administration such as contracts, projects, services, and billing.
Cookies, log files, and web beacons
We do not allow third parties to collect information over time and across different websites.
To make our website operate efficiently and to collect information about visitors’ use of the website. You can opt out of Google Analytics here.
We collect personal information, such as your age, location, education, or work history.
To evaluate applications submitted in connection with open positions.
If you contact us for support or with a question, we will collect your name and email address, as well as any other content that you send to us, in order to reply.
To act upon and address your issues.
When you sign up for one of our mailing lists or request information about our services, we collect your email address and any other information necessary to fulfill this request.
To provide information concerning our services.
We collect your name, billing address, shipping address, email address, phone number, and credit card number when you enter our order waitlist.
To provide you with information about the waitlist for our services.
If you would like to review, correct, or update personal information that you have previously disclosed to us, you may do so by signing in to your account or by contacting us.
Please note that we do not alter our website’s data collection and use practices when we see a Do Not Track signal from your browser.
HOW WE USE INFORMATION.
In addition to the purposes and uses described above, we use information in the following ways:
To identify you when you visit our website and conduct analytics.
To provide and improve our services and product offerings.
To communicate with you, such as to follow-up on your requests, inquiries, issues, or feedback.
To send marketing and promotional materials including information relating to our products, or services.
To detect and protect against malicious, deceptive, fraudulent, or illegal activity, including violation of our policies and terms and conditions, security incidents, and harm to the rights, property, or safety of our company and our users, employees, or others.
To comply with our legal or regulatory obligations, to establish or exercise our rights, and to defend against a legal claim.
For internal administrative purposes, as well as to manage our relationships and fulfill orders.
For such other purposes as you may consent.
HOW WE SHARE INFORMATION.
Affiliates and Acquisitions. We may share information with our corporate affiliates (e.g., parent company, sister companies, subsidiaries, joint ventures, or other companies under common control). If another company acquires, or plans to acquire, our company, business, or our assets, we will also share information with that company, including at the negotiation stage.
Other Disclosures with Your Consent. We may ask if you would like us to share your information with other unaffiliated third parties who are not described elsewhere in this policy.
Other Disclosures without Your Consent. We may disclose information in response to subpoenas, warrants, or court orders, or in connection with any legal process, or to comply with relevant laws. We may also share your information in order to establish or exercise our rights, to defend against a legal claim, to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, safety of person or property, or a violation of our policies, or to comply with your request for the shipment of products to or the provision of services by a third-party intermediary.
Service Providers. We share your information with service providers, such as website hosting, data analysis, information technology and related infrastructure, customer service, design and construction support, email delivery, and auditing services.
Third Party Partners. We share your information with third party partners, including suppliers, construction and building partners.
HOW WE PROTECT AND RETAIN INFORMATION.
No method of transmission over the internet or method of electronic storage is fully secure. While we use reasonable efforts to protect your personal information from unauthorized access, use, or disclosure, we cannot guarantee the security of your personal information. If we are required by law to inform you of a breach of your personal information we may notify you electronically, in writing, or by telephone, if legally permitted.
For your convenience, we may provide links to websites and other third-party content or services that we do not own or operate. The websites and third-party content to which we link may have separate privacy notices or policies. Please note, we have no control over the privacy practices websites, or services that we do not own. We encourage you to review the privacy policies of any third-party website or application for details about such third party’s privacy practices.
Mail: Legal Department
444 East St. Elmo Road, Suite B
Austin, Texas 78745
Last Updated: November 9, 2022