Now Hiring

Senior Systems Administrator

ICON develops advanced construction technologies that advance humanity. Using proprietary 3D printing robotics, software and advanced materials, ICON is shifting the paradigm of homebuilding on Earth and beyond.

SENIOR SYSTEMS ADMINISTRATOR

Reports to: Head of Information Security
Vacation: Open
Travel Requirements: Light (1-3 weeks per year)
Start Date: Immediately
Location: Austin, TX

As a Systems Administrator, you will be responsible for supporting all aspects of information technology systems. You’ll manage current processes and build new ones to support ICON’s high-visibility work as we 3D print homes on Earth, develop space-based construction systems for the Moon and partner with leading architects, designers, developers and organizations like NASA. You’ll have a critical role in supporting IT operations and enabling our team to have an impact on our customers, investors, and the community. 

RESPONSIBILITIES

  • Work cross functionally with leaders in Operations, InfoSec, Control Systems, Engineering, Software, Communications, Finance, and other departments.

  • Articulate to stakeholders value of recommended solutions and approaches.

  • Create and maintain technical documentation, runbooks, and other procedures to ensure ICON’s IT practices are both repeatable and defensible. 

  • Build and maintain IT asset tracking processes and tools.

  • Participate in technology evaluation and recommendations.

  • Build and maintain the System Security Plans (SSPs).

  • Perform system maintenance duties, ensuring enterprise applications are kept current with vendor releases, patches and other requirements.

  • Provide input into the development of short – and long – range IT strategy.

  • Lead IT Help Desk and provides technical support to end users. 

  • Handle hardware and software problems, incident investigations, and provisioning. 

  • Troubleshoot and resolve network related issues in both LAN and WAN environments.

  • Manage provisioning/deprovisioning processes for all enterprise systems and applications. 

  • Manage physical access controls and Video Management System (VMS). 

  • Implement the policies and procedures to support the organization's information security goals.

  • Support ICON’s Operational Technology (OT) infrastructure and ensure its properly integrated with IT. 

  • Support InfoSec in the deployment and management of security controls, compliance requirements, and other security initiatives as required. 

QUALIFICATIONS

  • 6-8 years’ relevant IT experience.

  • A minimum of 3 years’ experience with proven administrative responsibility.

  • Experience with cloud and on-prem IT infrastructure.

  • Must have experience with cloud configuration and management within the industry-leading cloud storage environments. 

  • Must have a functional understanding of information security concepts of Confidentiality, Integrity, Availability as well as cybersecurity technologies/functions such as IAM, Vulnerability Management, EDR, IDS/IPS, DLP, SIEM, CASB, BC/DR, etc. 

  • Proactively collaborate with all levels in the organization to identify business functions and processes that can be improved by applying information technology.

  • Experience in solving both business and technical problems, training, and developing detailed business requirements is also preferred.

  • Must possess strong organizational and project management skills.

  • Must possess mastery of networking, operating systems, WAN/LAN connectivity (routers, firewalls, switching), VPNs, SaaS, PaaS, IaaS, and other Information Technology functions.

  • Must have the ability to handle multiple concurrent tasks and learn new business systems quickly.

  • Must be skilled in taking initiative and operating with minimal supervision.

  • Demonstrated interpersonal relationship skills, excellent oral and written communications skills, strong attention to detail, analytical skills, and organizational skills are essential.

PREFERRED SKILLS AND EXPERIENCE

  • Bachelor's Degree in IT-related field

  • Industry-recognized IT or Cybersecurity certifications

  • Operational Technology (OT) experience

  • Building IT processes and working with end users in a fast-paced start-up environment. 

ABOUT THE TEAM

Solving one of the most challenging problems humanity faces requires a level of diversity across disciplines. ICON believes that by being a non-homogenous organization, we can capture unique perspectives, educational backgrounds, and ideation. We strive to be inclusive and seek team members who share our passion for the mission within the mission: building robust and diverse teams to help us prevail in the face of our challenges. 

We're a team of varied backgrounds, countries, and experiences, and we believe our differences make us stronger as we tackle some of the most challenging problems of our time. Our team is full of creative minds from places like MIT, NASA, Tesla, and Caterpillar - some with science and engineering PhDs and others with more eclectic degrees like vocal jazz and psychology. This breadth of lived experience, combined with the depth of personal knowledge on our team, gives us the ability to think differently and find solutions others might miss.

MISSION-DRIVEN

Every startup wants to change the world, but we genuinely believe we're not being hyperbolic when we say this technology has the potential to reinvent human shelter, dramatically improving quality and resiliency while driving down costs to make housing affordable for everyone. We believe in harnessing the power of construction technology for the good of all humanity, both here on Earth and off-world. And while we get excited about R&D accomplishments in the lab, we get more excited when we see our work out in the real world, printing real homes for real people.

We work hard because we know what we are doing can reshape the way we live as a species. And it doesn't hurt that it's super fun. Where else do you get to play with giant robots and see the results of your work manifest in beautiful full-scale buildings that didn't exist before—and that someone can now call home?

WHAT IS NEXT?

In addition to a resume, please provide a cover letter that shows why your past experiences and future aspirations make you a solid fit for this role.

Sound good? Submit your application today!

ICON is an equal opportunity employer committed to fostering an innovative, inclusive, and discrimination-free work environment. Employment with ICON is based on  merit, competence, and qualifications. We provide employment opportunities without regard to age, race, color, national origin, religion, disability, sex (including pregnancy, sexual orientation, or gender identity), genetic trait, veteran status, or any other protected characteristic in accordance with applicable law. If there are accommodations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

Headhunters and recruitment agencies may not submit candidates through this application. ICON does not accept unsolicited headhunter and agency submissions for candidates and will not pay fees to any third-party agency without a prior agreement with ICON.