Now Hiring

Senior Engineering Technical Writer I

ICON is seeking a Senior Engineering Technical Writer I to produce high-quality documentation that contributes to the overall success of our products. You will join a team of talented tech writers who will work collaboratively with engineers, program managers, and operations team members to develop operating procedures and technical documentation to make our products easier to use supporting ICON’s mission of making dignified housing accessible to everyone and advance humanity with our technology. This role is based at ICON’s Austin, TX campus and will report to the Director of Hardware in the Mechanical Engineering department. 

RESPONSIBILITIES: 

  • Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements.
  • Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.
  • Write easy-to-understand user interface text, online help and developer guides.
  • Create tutorials to help end-users use a variety of applications.
  • Analyze existing and potential content, focusing on reuse and single-sourcing opportunities.
  • Create and maintain the information architecture.
  • Works with cross-functional teams to capture input.

QUALIFICATIONS: 

  • 10+ years of working experience in technical documentation writing in the field of engineering.
  • Proven working experience in technical writing of software documentation.
  • Ability to deliver high quality documentation paying attention to detail.
  • Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures.
  • Strong working knowledge of GSuite.
  • Adept at communicating in a collaborative team environment and seeking optimum solutions with other team members.
  • Strong verbal and written communication skills.
  • Ability to coordinate several projects simultaneously.
  • Effective problem identification and solution based mindset.
  • Proven analytical and organizational skills.

REQUIRED EDUCATION/CERTIFICATION/LICENSES: 

  • Bachelor's degree in Computer Science, Engineering or equivalent preferred.

PHYSICAL/ENVIRONMENTAL REQUIREMENTS: 

  • Working in an industrial and field environment.
  • Ability to travel up to 10% of the time. 
 
ICON is an equal opportunity employer committed to fostering an innovative, inclusive, and discrimination-free work environment. Employment with ICON is based on  merit, competence, and qualifications. We provide employment opportunities without regard to age, race, color, national origin, religion, disability, sex (including pregnancy, sexual orientation, or gender identity), genetic trait, veteran status, or any other protected characteristic in accordance with applicable law. If there are accommodations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
 
Headhunters and recruitment agencies may not submit candidates through this application. ICON does not accept unsolicited headhunter and agency submissions for candidates and will not pay fees to any third-party agency without a prior agreement with ICON.
ABOUT THE TEAM

Solving one of the most challenging problems humanity faces requires a level of diversity across disciplines. ICON believes that by being a non-homogenous organization, we can capture unique perspectives, educational backgrounds, and ideation. We strive to be inclusive and seek team members who share our passion for the mission within the mission: building robust and diverse teams to help us prevail in the face of our challenges. 

We're a team of varied backgrounds, countries, and experiences, and we believe our differences make us stronger as we tackle some of the most challenging problems of our time.

MISSION-DRIVEN

Every startup wants to change the world, but we genuinely believe we're not being hyperbolic when we say this technology has the potential to reinvent human shelter, dramatically improving quality and resiliency while driving down costs to make housing affordable for everyone. We believe in harnessing the power of construction technology for the good of all humanity, both here on Earth and off-world. And while we get excited about R&D accomplishments in the lab, we get more excited when we see our work out in the real world, printing real homes for real people.

We work hard because we know what we are doing can reshape the way we live as a species. And it doesn't hurt that it's super fun. Where else do you get to play with giant robots and see the results of your work manifest in beautiful full-scale buildings that didn't exist before—and that someone can now call home?