Now Hiring

Senior Product Reliability Engineer

ICON develops advanced construction technologies that advance humanity. Using proprietary 3D printing robotics, software and advanced materials, ICON is shifting the paradigm of homebuilding on Earth and beyond. The role reports to our Head of Hardware Engineering out of our Austin, TX office.

ICON is seeking a hands-on reliability engineer for a position on the Hardware Engineering group, a team focused on developing reliable and innovative construction technology solutions.


  • Act as a cross functional link between multiple teams including Field Operations, Engineering Support, Print Operators, Test Engineering and Hardware Design, with a focus on system reliability and improvement.
  • Own and manage identification and resolution of priority product concerns. Drive organization of information and data collection, perform root cause analysis, report on occurrences as well as implementation of short term and long term mitigation steps.
  • Technically assess system performance, identify and prioritize hardware vulnerabilities, create paths to improve overall consistency and reliability, and own implementation of system improvements.
  • Review reliability statistics of the current suite products with the aim of identifying areas most in need for improvement.
  • Complete FMEA studies of hardware products.
  • Lead investigations to identify the root causes of failure.
  • Track mean time to failure (MTF) of all products.
  • Develop processes for releasing new features into production without any downtime due to issues in the field.
  • Establish quality and reliability requirements for suppliers.
  • Participate in initial new product conceptual development.
  • Host, and actively contribute to test result review meetings.
  • Interact with various design, manufacturing, and software teams.
  • Support build, debug, validate, and fine-tune equipment for release to production.


  • BS in Mechanical/Mechatronics (or similar) Engineering. 
  • 8+ years of experience in Mechanical/Mechatronics (or similar) Engineering. 
  • Demonstrated excellence in an engineering role in either Product Development, Equipment/Machine Design, Manufacturing, or Testing environments.
  • Hands-on skills with diagnostics software, hardware, tools, instruments, general electromechanical/mechatronic systems and measurement techniques.
  • Exposure to a wide variety of test systems, production machinery, industrial sensors, and equipment (pogo-pins, pressure transducers, temperature controllers, current meters, etc.)


  • Versed in SolidWorks.
  • Knowledge of various part fabrication techniques (machining, welding, sheet metal fabrication, laser cutting, etching, injection molding, 3D printing, hydroforming).
  • Experience creating technical specifications for automated equipment.
  • Experience transitioning products and processes from prototype to production
  • Knowledge of production quality metrics.
  • Preference for candidates with a portfolio showcasing various professional and personal projects.
ICON is an equal opportunity employer committed to fostering an innovative, inclusive, and discrimination-free work environment. Employment with ICON is based on  merit, competence, and qualifications. We provide employment opportunities without regard to age, race, color, national origin, religion, disability, sex (including pregnancy, sexual orientation, or gender identity), genetic trait, veteran status, or any other protected characteristic in accordance with applicable law. If there are accommodations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
Headhunters and recruitment agencies may not submit candidates through this application. ICON does not accept unsolicited headhunter and agency submissions for candidates and will not pay fees to any third-party agency without a prior agreement with ICON.

Solving one of the most challenging problems humanity faces requires a level of diversity across disciplines. ICON believes that by being a non-homogenous organization, we can capture unique perspectives, educational backgrounds, and ideation. We strive to be inclusive and seek team members who share our passion for the mission within the mission: building robust and diverse teams to help us prevail in the face of our challenges. 

We're a team of varied backgrounds, countries, and experiences, and we believe our differences make us stronger as we tackle some of the most challenging problems of our time.


Every startup wants to change the world, but we genuinely believe we're not being hyperbolic when we say this technology has the potential to reinvent human shelter, dramatically improving quality and resiliency while driving down costs to make housing affordable for everyone. We believe in harnessing the power of construction technology for the good of all humanity, both here on Earth and off-world. And while we get excited about R&D accomplishments in the lab, we get more excited when we see our work out in the real world, printing real homes for real people.

We work hard because we know what we are doing can reshape the way we live as a species. And it doesn't hurt that it's super fun. Where else do you get to play with giant robots and see the results of your work manifest in beautiful full-scale buildings that didn't exist before—and that someone can now call home?